Micah Garneau

About Micah Garneau

I enjoy playing sports with my sons and love helping solve problems in the community, the workplace or the home. I have a long background in leadership, education, and training and love serving by growing and building teams and innovating in new or expanding business units within an organization.Favorite Verse:Micah 6:8Do Justice Love MercyWalk Humbly With Thy God.

Experience

1. Director Business Systems

   Calix

   Mar 2017 — Present · Minneapolis, MN, US

   About Calix: Calix customers use our powerful software-enabledend-to-end platforms, cloud offerings, and partnerships to function like the best and biggest retailers​We make it simple and seamless for even the smallest broadband service provider to compete against the trillion-dollar consumer giants and win.By partnering with Calix, service providers increase subscriber acquisition, loyalty, and revenue—helping them grow value for their businesses and communities. ​ As the Sr. Business Systems Manager, I lead a team of innovative and technology-minded Rock-stars that serve all internal teams in Calix as well as customers in our Community. This vast network of Engineers, Education Developers, Project Managers, Logistics Ninja\'s, Cloud Engineers, and Telecom professionals rely on agile technology and processes to work within Calix systems. We work to integrate these solutions in the back-end, manage them in the front-end, and provide technology support, road-mapping, and implementation within Services. Our team provides world-class solutions in mobile-applications, file repositories, CRM and Database solutions like Oracle and Salesforce, Document and Contract Management, Help-desk Solutions, and whatever need arises with rapid-response.

Education

• Crown College

  Masters, Organisational Leadership

  2007 — 2009

• Dalhousie University

  Science

  1998 — 1999

• Maine School of Science and Mathematics (MSSM)

  Math and Science

  1995 — 1998

• Bethany Global University

  BA, Cross-Cultural Communications

  2002 — 2005

• MSSM

  PG Studies

  1995 — 1998

Skills

• Time Management
• Business Analysis
• E-Commerce
• Budgets
• Pci Dss
• System Administration
• Process Improvement
• Vpn
• Management
• Team Building
• Microsoft Office
• Sales
• Project Planning
• Networking
• Leadership
• Integration
• Data Analysis
• Firewalls
• Cloud Computing
• Disaster Recovery
• Coaching
• Crm
• Troubleshooting
• Computer Hardware
• Windows
• Telecommunications
• Account Management
• Change Management
• Contract Negotiation
• Internet Protocol Suite (Tcp/Ip)
• Sql
• Wan
• Vendor Management
• Training
• Training Programs
• Strategic Planning
• Network Security
• Team Leadership
• Routers
• Project Management