Micah Blum

About Micah Blum

Product Management Executive driving transformation and growth across global, complex organizations. I specialize in revitalizing underperforming business lines, launching innovative AI-enabled solutions, and creating managed service products that deliver measurable results.I’ve led turnarounds of $100M+ products, introduced clinical solutions that improved hospital operations, and expanded businesses into new international markets. My approach blends strategic vision with hands-on leadership—building resilient teams, aligning cross-functional stakeholders, and strengthening client relationships to accelerate outcomes.Recent highlights include:• Revitalized a $100M product line, stabilizing performance and positioning it for renewed growth• Transformed a critical AI product, increasing adoption and market differentiation• Launched two clinical managed service products that improved hospital efficiency and outcomes• Built and scaled a PBM business in Brazil, opening a new marketI thrive on turning complexity into opportunity—leading teams and products that transform industries and deliver lasting impact. P&L Ownership | Global Product Strategy | SaaS & Tech-Enabled Services | 🤖 AI & Data Innovation | Cost Transformation | 🤝 C-Suite Partnerships | Culture & Team Leadership

Experience

1. Senior Director of Product Management-provider Clinical Services, Optum Insight

   UnitedHealth Group

   Jan 2021 — Present · MN, US

   Led a team of 12 with $100M P&L responsibility, driving growth through SaaS and technology-enabled managed service product development and delivery for hospital and health system clients • Transformed a low-engagement culture into a high-performance environment; increased employee engagement, secured 7 additional headcount, and promoted 2 team members in 2024 • Delivered $18M in annual cost savings (20% reduction) by restructuring teams, insourcing training/QA/tech support, leveraging shared services across Optum, and negotiating technology cost relief • Revitalized a critical AI workflow product by re-evaluating use cases, redefining the answer key, and leading engineering/data science teams to improve predictive model accuracy from 60% to 90%, retaining $10M of at-risk business and positioning the portfolio for advanced AI-driven use cases • Rebuilt a struggling $120M core business after leadership turnover by restructuring client relationship management, deploying a standardized playbook — driving renewal rates from 30% to 80% and boosting NPS by 5 points • Defined and executed multi-year product strategy and portfolio vision, launching multiple new products (including an adjacent market expansion generating 5 clients and $500K revenue), enhancing capabilities that reduced operating costs and drove ~$50M annual growth, while partnering with C-suite leaders to align roadmaps with enterprise strategy

Education

• University of Minnesota - Carlson School of Management

  MBA

• Colorado State University

  Bachelor of Science - BS

Skills

• Product Marketing
• Merchandising
• Social Networking
• Retail
• Business Case
• Strategy
• Operating Models
• Healthcare
• Program Management
• Telecommunications
• Product Development
• Analysis
• Forecasting
• Product Management
• Business Analysis
• Consulting
• Leadership
• Sdlc
• Business Case Development
• Competitive Analysis
• Cross-Functional Team Leadership
• Marketing Strategy
• Pricing
• Marketing
• Business Intelligence
• Sales
• Quality Assurance
• Market Research
• Banking
• Sales Operations
• Customer Retention
• Pricing Strategy
• Strategic Planning
• Change Management
• Management
• Team Leadership
• Project Portfolio Management
• Management Consulting
• P&L Management
• Process Improvement