Micah Starkey
Director Owner Experience at Flexjet
- Role
- Director Owner Experience - Gateways at Flexjet
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Micah Starkey
Proven leader that has successfully turned around under-performing departments and regions into high functioning collaborative teams• Strong public relations skills along with a history of successfully managing multiple operations with tight time constraints• Extensive special events management in corporate and technical production roles
Experience
Director Owner Experience - Gateways
May 2021 — Present · Dallas, TX, US
Responsible for hiring and expansion of Gateway Reps based at various airports nationwide- Development of on-boarding, training, policies and procedures- Oversee day to day scheduling and planning for each agent
Education
The University of Texas at Arlington
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
1999 — 2002
South Plains College
Associate of Science (A.S.), Sound Technology
1991 — 1993
Skills
- Operational Excellence
- Strategic Hiring
- Customer Experience
- Turnaround Specialist
- Organizational Structure
- Fractional Ownership
- High Net Worth Individuals
- Problem Solving
- Operations Management
- Employee Recognition
- Team Leadership
- Audio Engineering
- As9100
- Tour Management
- Fbo
- Aerospace
- Strategic Planning
- Employee Relations
- Escalation Resolution
- Management
- Process Improvement
- Airports
- Flights
- Aviation
- Job Coaching
- Root Cause Analysis
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