Micah Starkey
Account Manager | Chief Entertainment Officer
- Role
- Account Manager Training & Development at Exclusive Resorts
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Micah Starkey
With over 15 years of experience in sales, hospitality, travel, customer service and Real…
Experience
Account Manager Training & Development
May 2024 — Present · Denver, CO, US
Oversee a portfolio of 80+ unique memberships, managing renewals, vacation planning, expectation setting, pre-trip preparation, post-trip follow-up, and resolving membership or travel-related issues-Build and maintain strong relationships with members through proactive and consistent communication, ensuring optimal use of their club membership-Collaborate with members to identify opportunities for increased revenue through upgrades, membership conversions, and the purchase of additional vacation days-As part of the Training and Development team, I support the full employee journey—from interviewing and hiring top talent to delivering engaging training programs that set new hires up for success.
Education
University of Colorado Boulder
Bachelor's, Communication, Economics
2006 — 2010
Skills
- Salesforce.com
- Sales Operations
- Customer Service
- Event Planning
- Microsoft Excel
- Public Speaking
- Management
- Marketing
- Sales Process
- Account Management
- Microsoft Office
- Sales
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