Micaela R.

About Micaela R.

I’m a Product Manager with over 7 years of building and improving SaaS products, with a background that spans both client-facing work and product development. That mix has given me a deep appreciation for the client experience, the operational reality behind it, and the business impact of good product decisions.My work is driven by a genuine interest in creating products that make a positive difference. I’m especially drawn to mission-driven industries - such as greentech, health tech, or other areas where thoughtful products can make the day-to-day better.I stay connected to this kind of impact through my volunteer work with 360Eats, a Tampa Bay nonprofit focused on reducing food waste and increasing food access. We rescue surplus food and turn it into meals for people in food-insecure neighborhoods, ensuring that good food reaches the communities that need it most.I am currently seeking my next challenge with a team dedicated to products that improve everyday life. If you’re looking for a Product Manager who balances user needs with strategic execution, I’d love to connect and see if my background aligns with your team\'s goals!

Experience

1. Product Division Manager

   The HOTH

   Nov 2022 — Present

   Drove product strategy, performance optimization, and continuous improvement for a high-impact SaaS product suite serving a diverse customer base.Responsibilities and Accomplishments:• Advanced the company’s flagship product by collaborating across teams and leveraging user insights, supporting a product responsible for 56% of total company revenue.• Reduced operational costs by $20K/month by integrating AI-driven automation into production workflows, improving team efficiency, and streamlining operations.• Improved customer satisfaction and retention by 25% through targeted, research-informed enhancements and iterative development cycles.

Education

• University of South Florida

  Bachelor's Degree