Mian A. Bashir
Information Technology Technical Support @ALMAG Aluminum
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WORK HISTORY
Information Technology Technical Support @ALMAG Aluminum
Toronto, ON, CA
Provide and, supporting staff of 400+ users. for users Onboarding/Offboarding, and and responsible for managing - to files and folders on the network. users, mailboxes and Teams Phones (VOIP). with Vendors and suppliers to schedule services, repairs, warranty claims and hardware procurement.Manage users and policies on and, administering and assisting remote users.Maintain meticulous of tech-notes in the & frequent contributions to internal knowledge-base.Contributed to maintaining with up-to-date patches and software packages and to end users using PDQ.
EDUCATION
Bahria University
Bachelor's degree, Geophysics
George Brown Polytechnic
Cyber Security
Heriot-Watt University
Master’s Degree, Petroleum Engineering
SKILLS
ABOUT MIAN A. BASHIR
Dedicated IT Support Specialist with a strong background in configuring operating systems, managing network access, and providing technical support. Skilled in troubleshooting hardware and software issues, data backup and restoration, and optimizing network security. Proficient in maintaining NAS systems, wireless networks, and ensuring a seamless IT environment. Committed to enhancing user experiences and delivering efficient IT solutions.
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