Mialei Iske
Equipper of Leaders who, in turn, will empower their amateur team members to become a capable team of experts who handle the business day.
- Role
- Equipper of Leaders Customer Service & Support Expert at Equip & Engage
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Mialei Iske
Equipper of Leaders to develop amateur team members into a trained & capable team of…
Experience
Equipper of Leaders Customer Service & Support Expert
Jan 2020 — Present
Our core value is to awaken leaders to the passage of time, which must be leveraged to your advantage.Our success is determined by how quickly our clients view training as an investment since every client needs a trained & capable team, not another expense.We are consumed by the need to resuscitate customer service.Our mission is to equip our clients to exceed customer expectations through trained & capable teams that anticipate needs. Emphasis on leaders sets us apart because business is all about people - leaders - experts - customers.Our proprietary approach to team training works for any size of organization that operates teams to achieve a common goal through different avenues. Every aspect of this program is designed to transfer the leader’s knowledge into the team’s daily activities.GET OFF THE TRAIN ASSESS TEAM COMPOSITION - The team has the potential to handle virtually any situation. Celebrating our differences brings out the best in everyone. YOUR PERFECT WORKDAY - Leadership has its privileges, and the first one is to choose your own responsibilities. INDIVIDUAL ASSESSMENT - Training a team starts with knowing the needs. When team members have applicable expertise, others can learn from them. LEVERAGE THE DOMINO EFFECT - Select topics that answer multiple questions. EVERYONE IS A TRAINER - Sharing knowledge is required for success.Every step is essential to create a learning environment where questions provide guidance for daily training. Getting started is easier than you might believe at this point.1. Your Coursebook contains every step to guide your assessment. Group coaching sessions expand the training.3. Charge your team with the responsibility to share knowledge and exceed customer expectations and handle the daily operation.If you want to stop the churn and design your perfect workday, please, take the first step and watch the 30-minute free MasterClass - https://equipandengage.com
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