Mía G.

About Mía G.

With a strong background in implementation, client success, and technical support, I thrive at the intersection of technology and business. Over my 3+ years of implementation experience, I’ve developed the ability to deliver seamless integrations, solve complex challenges, and build strong relationships with stakeholders across diverse industries, specifically E-Commerce and Fintech. Throughout my career, I’ve played a key role in driving client success by collaborating with cross-functional teams and leveraging data-driven strategies. My experience includes managing end-to-end implementations, analyzing technical anomalies using SQL, and maintaining high satisfaction rates amongst my customers. In addition to my expertise in customer success, implementation, and operations, I’ve cultivated skills in project management, data analytics, and delivering impactful customer experiences. I’m passionate about providing exceptional service and creating meaningful outcomes for brands and their customers. To further sharpen my skills, I’ve earned certifications in data and project management through Coursera, reflecting my commitment to continuous growth. I aspire to take on leadership opportunities at a people-focused start-up where I can leverage my skills to make a positive impact. I’m excited to connect and explore ways we can collaborate!

Experience

1. Enterprise Implementation Consultant

   Attentive

   Feb 2025 — Present · New York, NY, US

   I lead end-to-end client onboarding by aligning on business goals, managing complex ESP migrations, and executing customized launch strategies. I work cross-functionally with Sales, Solutions Engineering, and Customer Success teams to ensure seamless implementations, accelerate TTV, and drive long-term product adoption.

Education

• Brooklyn College

  Bachelor of Arts (BA), Sociology

• Borough of Manhattan Community College

  Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities