Mia Sprinkle

Experience

1. Project Manager

   Grounds Control Usa

   Feb 2025 — Present

   As a Project Manager at Grounds Control USA, I oversee the delivery of exterior maintenance services—including landscaping, lot portering, and snow removal—for a portfolio of commercial properties across multiple regions. I act as the main point of contact for clients, vendors, and internal teams to ensure high-quality service delivery and customer satisfaction.Key Responsibilities:Manage day-to-day operations for assigned accounts, ensuring timely and effective service delivery for landscaping, snow removal, and grounds maintenance.Serve as a liaison between clients and service providers, resolving issues promptly and maintaining strong relationships.Coordinate with vendors to ensure compliance with contractual obligations, safety standards, and seasonal service expectations.Monitor performance metrics, track service completion, and conduct quality assurance checks.Collaborate with internal departments (Sales, Billing, Compliance) to streamline processes and support overall account health.Proactively identify areas for improvement and implement strategies to enhance service efficiency and client satisfaction.