Mia Paz
Business Development & Sales Administration Coordinator @Carnival Cruise Line
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WORK HISTORY
Business Development & Sales Administration Coordinator @Carnival Cruise Line
I serve as a key liaison between 10K+ travel agency partners and the Sales & Trade Marketing teams, ensuring seamless communication and relationship management. I oversee the integrity of our CRM database, identify and escalate high-value opportunities for business growth, and streamline processes that optimize sales team performance. Additionally, I manage financial workflows including invoice reconciliation and supplier requests while contributing to strategic initiatives that enhance travel agent engagement and drive revenue development.
EDUCATION
FIU Chaplin School of Hospitality & Tourism Management
Master of Science - MS, Hospitality Administration/Management
Florida State University
Bachelor's of Science , Commercial Entreperneurship
ABOUT MIA PAZ
I recently graduated from Florida International University with a Master of Science in Hospitality Management from the Chaplin School of Hospitality & Tourism Management. With a bachelor’s degree in Entrepreneurship, I am passionate about driving business growth and creating impactful experiences within the hospitality and travel industries.Currently, I serve as a Business Development & Sales Administration Coordinator at Carnival Cruise Line, where I act as a liaison between over travel agency partners and internal Sales & Trade Marketing teams. I support CRM strategy and database integrity, identify revenue opportunities, streamline sales processes, and manage financial workflows that enhance performance and partner engagement.Previously, I worked with Bacardi USA as an On-Premise Customer Marketing Intern, supporting brand initiatives for globally recognized labels including Bacardi, Grey Goose, and Patrón. I contributed to program development for national and independent accounts, assisted in cocktail strategy execution, and collaborated cross-functionally to drive brand presence in the on-premise space.These experiences have shaped my ability to connect strategy, sales, and experiential marketing — allowing me to approach hospitality with both a revenue-focused mindset and a deep understanding of guest engagement.
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