Mia Carraro
Customer Advocate and Storyteller
- Role
- Head of Service Excellence at Citi
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Head of Service Excellence
Feb 2022 — Present · Jacksonville, FL, US
Skills
- Internal Controls
- Portfolio Management
- Customer Experience
- Analysis
- Process Control
- Performance Management
- Financial Services
- Requirements Gathering
- Microsoft Excel
- Sharepoint Designer
- Ms Project
- Requirements Analysis
- Cross-Functional Team Leadership
- Business Process Improvement
- Change Management
- Pmo
- Leadership
- Process Improvement
- Financial Analysis
- Microsoft Office
- Training
- Program Management
- Project Delivery
- Team Building
- Management
- Strategy
- Relationship Management
- Project Management
- Outsourcing
- Business Process
- Presentation Development
- Sdlc
- Requirements Management
- Business Requirements
- Change Control
- Project Portfolio Management
- Team Leadership
- Strategic Planning
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.