Martin Hershy
Director of Business Operations | Driving Innovation, Collaboration, and Efficiency
- Role
- Director of Business Operations, SVP at Lockton
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Martin Hershy
As Director of Business Operations, I lead initiatives to strengthen efficiency, scalability, and innovation across our Risk Solutions and People Solutions Businesses. I\'ve had the privilege of growing with Lockton over the past decade - first building our middle market practice in Philadelphia, then transitioning into operations.I currently oversee a broad operational portfolio spanning core business operations, technology, accounting, real estate, and facilities. I lead the design of scalable operating models - aligning systems, processes, partnerships, and organizational structure with business strategy. I lead Lockton\'s Northeast AI Innovation Council and play a central role in technology modernization initiatives to improve client experience, streamline broker workflows, and unlock long-term value.
Experience
Director of Business Operations, SVP
Apr 2025 — Present · Philadelphia, PA, US
Education
Fox School of Business at Temple University
BBA, Risk Management and Accounting
2007 — 2009
The Wharton School
Master of Business Administration - MBA
2020 — 2022
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