Manoj Samuel Helkiah
General Manager | AI
- Role
- General Manager at HCLTech
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Manoj Samuel Helkiah
Steering critical digital transformation initiatives, my tenure at HCLTech has been marked by a steadfast commitment to advancing automation through RPA, Analytics, Machine learning, GenAI and Agentic AI. With leadership roles in both HCLTech and HCL Technologies, my focus has been on implementing AI/ML models and chatbots, driving significant process enhancements for our clients.The digital roadmap crafted under my guidance reflects a synthesis of analytical prowess and CRM expertise, ensuring seamless business integration. Our team\'s efforts in transforming client operations have been instrumental in optimizing business processes, evidencing the strategic value of embracing hyperautomation and generative AI in the ever-evolving tech landscape.
Experience
General Manager
Jan 2026 — Present · Chennai, IN
Education
Madurai Kamraj University, Madurai
BA, Political Science and Government
1998 — 2001
Skills
- Consulting
- Training & Development
- Mortgage Compliance
- Telecommunications
- Data Migration
- Analysis
- Vendor Management
- Customer Service
- Training
- Business Process Outsourcing (Bpo)
- Integration
- Business Development
- Service Delivery
- Business Analysis
- Requirements Analysis
- Employee Relations
- Crm
- Management
- Project Management
- Microsoft Office
- Bpo
- Customer Relationship Management (Crm)
- Product Management
- Mortgage Lending
- Business Process
- Leadership
- Strategy
- Team Management
- Sdlc
- Transition Management
- Outsourcing
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