Mohammad H.
- Role
- Senior Customer Success Account Manager at Microsoft
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Mohammad H.
With over 20 years of experience in IT program management, consulting, and customer…
Experience
Senior Customer Success Account Manager
Aug 2020 — Present
Has overall responsibility for orchestration of and strategy to improve customer success, influence business outcomes, increase consumption, land digital transformation and expand market share and as well as the day-to-day customer experience and business operations. Responsible for dozens of shared-in multi-disciplined professionals that aligns with customer success, sales motion and fluid demands. Leads a portfolio valued at more than $60M of Digital Services, Cloud Products and Licenses annually.
Education
Penn State University
Master of Professional Studies, Information Sciences
Drexel University
Bachelor of Science, Computer Engineering
Skills
- Software Project Management
- Databases
- Business Intelligence
- Leadership
- Database Administration
- Enterprise Software
- Integration
- Testing
- Technical Analysis
- Microsoft Project
- Business Process Improvement
- Sharepoint
- Strategy
- Management
- Project Management
- Consulting
- Program Management
- Software Quality Assurance
- Software Implementation
- Pmp
- Pmo
- Sdlc
- Software Development
- Microsoft
- Ms Project
- Information Technology
- Project Portfolio Management
- Knowledge Management
- Vendor Management
- Resource Management
- Microsoft Sql Server
- User Acceptance Testing
- IT Management
- Crm
- Agile Methodologies
- Process Improvement
- IT Strategy
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