Matt Gerth

About Matt Gerth

I am a Healthcare Account Executive at NICE, a worldwide leader in AI-powered customer experience software. I specialize in CCaaS and patient access solutions, which help organizations create extraordinary patient experiences while meeting key business metrics. With a BS in Public Affairs and a minor in Human Resource Management from Indiana University Bloomington, I have a solid foundation in public policy, mediation, and leadership. I also have a strong background in sales and account management, having worked with Stego Industries and Angie\'s List in the past. I have a proven track record of increasing revenue, profitability, and customer satisfaction in the Mid-Atlantic region, across multiple product lines and market segments. I am passionate about utilizing technology to improve patient outcomes and streamline healthcare operations. I build long-term relationships with clients, providing them with technical advice, product demonstrations, and customized solutions.Outside of work, I enjoy staying active through swimming and participating in triathlons. These hobbies have taught me the importance of discipline, perseverance, and goal-setting, which I apply to both my personal and professional life. I am excited to bring a dynamic and results-driven approach to any organization.

Experience

1. Account Executive - Healthcare

   NiCE

   Jun 2022 — Present · Arlington, VA, US

   As an accomplished Account Executive at NiCE, I specialize in driving transformative change within the healthcare sector through AI-driven patient access solutions. Leveraging my expertise in healthcare technology, I am at the forefront of connecting healthcare providers with cutting-edge AI solutions that enhance operational efficiency and improve patient access workflows.Key Achievements:Successfully cultivated and nurtured strategic relationships with healthcare organizations, positioning NiCE as a trusted partner in the adoption of AI-driven solutions.Developed and executed tailored account plans, resulting in consistent achievement and surpassing of sales targets.Collaborated cross-functionally with internal teams to ensure seamless solution delivery and client satisfaction.Actively contributed to the innovation of AI-powered patient access solutions, staying ahead of industry trends and aligning offerings with the evolving needs of healthcare providers.Skills and Specializations:Expertise in solution selling within the healthcare technology space, particularly in AI-driven patient access.Strong understanding of the intersection between technology and healthcare, with a focus on optimizing workflows and enhancing patient experiences.Proven ability to articulate complex concepts to diverse stakeholders, building rapport and trust at all levels.Why I Thrive in This Role:I am passionate about driving positive change in the healthcare landscape through the strategic application of technology. My role as an Account Executive allows me to not only contribute to the growth of NiCE CXone but also to be a catalyst for innovation within the healthcare industry. I am dedicated to creating value for our clients by aligning our AI solutions with their unique challenges and objectives.Awards:2023 Presidents Club

Education

• Indiana University Bloomington

  Minor - Human Resource Management

  2011 — 2015

• Indiana University Bloomington

  Bachelor of Science - BS, Public Affairs

  2011 — 2015

Skills

• Public Relations
• Social Networking
• Microsoft Excel
• Powerpoint
• Microsoft Office
• Microsoft Word
• Leadership
• Public Speaking
• Social Media
• Teamwork
• Facebook
• Event Planning
• Time Management
• Customer Service