Kannan
Tech Lead @ Cognizant || User Accounts & Access Management || IT Service Management & Operations || ex-Wiproite
- Role
- Tech Lead at Cognizant
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Kannan
Accomplished Technical Lead with extensive experience in service management, technical troubleshooting, andteam leadership. Proven track record at Cognizant and Wipro in managing service desk projects, ensuringhigh-quality deliverables, and implementing role-based access control. Adept at handling escalations, processimprovement, and performance monitoring. Strong background in cybersecurity awareness, system administration and identity and access management. Committed to delivering exceptional customer service and fostering collaboration within teams. Career goal includes advancing into senior leadership roles to drive strategic initiatives and enhance organisational efficiency.
Experience
Tech Lead
Jan 2022 — Present · Kolkata, IN
Education
Calcutta University, Kolkata
Bachelor of Commerce - BCom, General Studies
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