Marcelo F.

About Marcelo F.

I\'m an engineering manager with a background spanning systems, software, and network engineering, leading teams that build and operate global scale infrastructure for real-time, latency-sensitive platforms. I focus on compute, networking, and reliability systems where uptime, performance, and automation are nonnegotiable.My experience includes scaling Kubernetes-based compute platforms, deploying AWS infrastructure globally, and building backbone and traffic systems to support large-scale online experiences. Areas of ownership include EKS, autoscaling platforms, service mesh architectures, DDoS mitigation, artifact distribution, and multi-region networking (VPC, Direct Connect, MPLS, BGP, SiteLink).My engineering background includes building infrastructure-aware software systems in Python—from cloud provisioning and CI/CD automation to observability pipelines and event-driven operations. I develop tooling with a systems mindset: modular design, operational safety, and reliability at scale. I’ve integrated cloud APIs, Slack, PagerDuty, and observability stacks to create end-to-end automation across infrastructure and incident workflows.I bring hands-on depth in cloud infrastructure, infrastructure as code (Terraform, Pulumi), automation (Python, Bash), and CI/CD workflows. I\'ve operated across compute, networking, observability, and developer tooling, prioritizing resilience, performance, and cost efficiency.As a product-minded leader, I mentor senior engineers into system owners, drive strategic infrastructure direction, and align technical investments with product and business priorities.Key Skills and Tools:AWS (EC2, RDS, ALB/NLB, VPC, S3, Lambda, CloudWatch, Bedrock) · Kubernetes · EKS · Terraform · Pulumi · Python · CI/CD (GitHub Actions, Jenkins) · Infra-aware Software Development · Cloud API Integrations · Event-driven Automation · Networking (BGP, MPLS, Backbone and Datacenter) · Observability (Grafana, CloudWatch, Datadog) · Incident Response (PagerDuty, Slack) · Agile and Engineering Leadership

Experience

1. Engineering Manager, Infrastructure

   Riot Games

   Jul 2017 — Present · Los Angeles, CA, US

   Manage and lead global infrastructure teams responsible for compute, networking, and service delivery for real-time platforms operating across 30+ AWS regions. Own reliability, scalability, and performance for Tier-0 infrastructure systems.Modernized compute orchestration by migrating legacy platforms to Kubernetes (EKS), improving deployment speed, capacity efficiency, and fleet reliability at scale.Designed and operated multi-region networking and traffic engineering strategies to support low-latency gameplay, including backbone routing, global egress, and DDoS mitigation pipelines.Improved service reliability by standardizing SLI/SLO frameworks, evolving alerting and incident response practices, and reducing recurring operational failure modes.Scaled Infrastructure-as-Code and self-service provisioning patterns, enabling faster onboarding while reducing operational load and lead time.Mentored and developed senior engineers into technical owners of critical systems, strengthening engineering judgment, operational rigor, and system-level accountability.

Education

• Universidad de Chile

  Electrical & Biomedical Engineering