Michael S. F.
AI Policy Manager, Trust CX Innovations & AI Policy
- Role
- Ai Policy Manager at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michael S. F.
I’m a Product Policy Manager with 9 years of experience at the intersection of law…
Experience
Ai Policy Manager
Jun 2024 — Present · Seattle, WA, US
Led development of Trust & Safety standards for visual content analysis across multiple Amazon products, establishing policy frameworks for image/video processing technologies. • Owned and evolved image and visual content guidelines across Alexa+ to align with responsible AI use, ethical design, and evolving societal norms.• Authored and enforced multimodal content policies (for web, mobile and on-device), including for image uploads and visual interactions, defining appropriate model behavior and limiting abuse vectors.• Established comprehensive requirements and optimal response frameworks for core model training initiatives, resulting in more natural conversational responses.• Collaborated with cross-functional teams including Product, Legal, and AI/ML teams to develop and implement scalable policy solutions supporting upcoming GenAI features and influence product roadmaps and user safeguards.• Provided strategic input on sensitive content risks across Devices & Services, incorporating data, ethics and risk-mitigation principles into policy decisions.• Advised on accessibility-focused innovation, ensuring that GenAI technologies empower people with disabilities while meeting safety, inclusion, and ethical standards.• Developed Machine Learning Optimized Guidelines to operationalize and calibrate enforcement of sensitive content and financial policy in AI products.• Defined the optimal customer experience for GenAI-driven financial advice, balancing UX with regulatory and abuse prevention requirements.• Modernized policy frameworks in response to advances in generative AI, including privacy, accessibility, and visual content standards, promoting safer user experiences at scale.• Authored comprehensive policy frameworks and Business Requirements Documents (BRDs) for sensitive content handling, enabling consistent implementation across medical, legal, and financial advice categories
Education
The London School of Economics and Political Science (LSE)
Law and Institutions of the European Union
Columbia | SIPA
Master of Public Administration - MPA
Heidelberg University
Asian Law Summer School (1 week)
Yale Law School
Consumer Law Clinic (4 Weeks)
Berlin
Foundations in German Law (Study Abroad)
King's College London
Bachelor of Laws - LLB
Harvard Division of Continuing Education Professional Development Programs
Harvard Summer School
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