Mark Ferraz

About Mark Ferraz

I architect enterprise AI platforms that solve real business problems—not demos, not proofs-of-concept, but production systems that scale.Currently leading AI and platform development for Govern 365, a secure collaboration, governance, and compliance solution for Microsoft 365. My focus: multi-model agent orchestration, durable business workflows, and composable UI frameworks that let enterprises actually adopt AI.25 years in the Microsoft ecosystem. Co-author of Microsoft Press books on SharePoint (back when that was the bleeding edge). Today I’m building what comes next.Specialties: AI/ML Platform Architecture, Multi-Agent Systems, M365 & Graph API, Azure AI, Enterprise SaaS, Technical Leadership, Former Founder with a Startup Mindset

Experience

1. Senior Technical Director, Govern 365 Product Lead

   Netwoven

   Jan 2021 — Present · Montgomery, TX, US

   As a Senior Technical Director at Netwoven, I serve as a strategic advisor for Govern 365 and our enterprise customers, leading mission-critical projects across cloud transformation, cybersecurity, and modern workplace initiatives. I specialize in architecting and implementing secure, scalable solutions that leverage the Microsoft cloud ecosystem—including Azure, Microsoft 365, and the Defender suite—to help organizations modernize IT operations, safeguard digital assets, and meet regulatory compliance.My role spans the design and delivery of complex solutions in areas such as:Cloud Security & Zero Trust Architecture: Designing and deploying multi-layered security frameworks using Microsoft Defender for Cloud, Microsoft Defender for Endpoint, and Microsoft Defender for Cloud Apps to protect hybrid environments from advanced threats.Data Security & Compliance: Implementing Microsoft Purview for data classification, DLP, insider risk management, and regulatory compliance across M365 workloads and structured/unstructured content.Identity & Access Management: Driving identity modernization projects with Azure Active Directory, Conditional Access Policies, MFA, and Privileged Identity Management (PIM) to enforce least privilege and secure access across the enterprise.Endpoint & Mobility Management: Rolling out Microsoft Intune-based mobile device and application management (MDM/MAM) strategies that ensure secure access for remote and hybrid workforces while maintaining control over corporate data.Modern Cloud Workloads: Leading cloud infrastructure and app migration projects to Azure, optimizing performance, cost, and security while aligning with business goals.I collaborate closely with business stakeholders, IT leadership, and cross-functional engineering teams to deliver tailored solutions that align with security best practices, regulatory requirements, and enterprise digital transformation roadmaps.

Education

• Texas State University

  Computer/Information Technology Administration and Management

  1996 — 2000

• Texas State University

  Computer/Information Technology Administration and Management

  1996 — 1999

Skills

• Technology Development
• Business Intelligence
• Microsoft Sql Server
• Sharepoint
• Soa
• Jquery
• Web Applications
• Asp.net
• Data Center
• Strategy
• Business Management
• Management
• Silverlight
• Project Management
• Web Services
• Crm
• Microsoft Crm
• Team Leadership
• Erp
• Ajax
• Enterprise Software
• Enterprise Architecture
• Infopath
• Sdlc
• Xslt
• Xml
• Online Marketing
• Business Process
• Active Directory
• Windows Server
• Microsoft Office Sharepoint Server
• Disaster Recovery
• Information Architecture
• Software Development
• Web Development
• Business Analysis
• Leadership
• Integration
• Consulting
• Microsoft Technologies