Michael Engelhardt
Senior Manager, Concierge and Premium Customer Experience - North America @Air Canada
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WORK HISTORY
Senior Manager, Concierge and Premium Customer Experience - North America @Air Canada
EDUCATION
IHK Rhein-Neckar & Nordsee Fischspezialitaeten GmbH
Associate’s Degree
Embry-Riddle Aeronautical University
Logistics, Materials, and Supply Chain Management
SKILLS
ABOUT MICHAEL ENGELHARDT
Ambitious, dedicated and qualified hospitality, travel, and transportation industry professional with over 25 years’ experience and extensive knowledge of the hotel, F&B and the airline industry. Passionately committed to delivering exceptional standards of customer care in guest services through highly effective and motivational team management. In addition, I gained valuable experience and insight in the Theme-park industry as well as in wholesale / retail throughout my career; and I just recently completed studies in Logistics and Supply Chain Management where I successfully obtained the designation of Air Cargo Professional (ACP).
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