Stephen Hayden
- Role
- Sr Applications Engineer, Productivity and Collaboration Tools at Rakuten International
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Stephen Hayden
As a Sr. Applications Engineer at Rakuten International, I have over 15 years of…
Experience
Sr Applications Engineer, Productivity and Collaboration Tools
Oct 2020 — Present
Atlassian Administration Day to day operations and support of multiple server and cloud environments of both Jira and Confluence Assistance with migration activities from Server/DC to Cloud Emphasis on automation and implementing best practices to building scalable solutions to challenges faced by my end users Slack / Monday.com Support Assist with integration, end user support and migration from other similar tools like Asana to these solutions User provisioning, license management Sharepoint Administration Serve as technical SME for internal Sharepoint intranet implementation, providing bandwidth to investigate and implement best practices for use cases as needed
Education
The Art Institutes
AAS, Multimedia
1997 — 1998
Advanced Technologies Academy
HS Diploma, Graphic Design
1994 — 1997
Skills
- Agile Methodologies
- Drupal
- Mediawiki
- Team Leadership
- System Administration
- Process Improvement
- Jira
- Microsoft Excel
- Marketing
- Troubleshooting
- Social Media
- Sdlc
- Customer Service
- Cms
- Technical Support
- Software Project Management
- Confluence
- Management
- Requirements Analysis
- Team Building
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