Susan Messer

About Susan Messer

I am a dynamic, results-oriented, problem solver. I love the challenge of planning, project management, compliance and operations, the constant demand to reassess and realign priorities, the fast pace. My 20+ years of experience in manufacturing and service operations have taught me to expect the unexpected. I believe life is a flow chart. You are faced with a decision, you take action, and evaluate your results. Did it work? Great! Did it not work? OK, draw another arrow and try something else. Did it work? Great! Did it not work? Ok, draw another arrow.

Experience

1. Master Planner

   Forte Opening Solutions

   May 2021 — Present · Tampa, FL, US

   Translate projected forecasts, incoming volume, and work scopes into a production plan with a time-phased build schedule.Work with customer base to determine weekly inbound forecast and develop consumption models to improve accuracy.Establish key performance indicators of forecast accuracy. Ensure the interaction of a firm’s functional managers, and track and maintain the forecast through timely and accurate feedback.Schedule demand based on the product mix and provide accurate commitment dates to customer service team across multiple product linesAssemble master schedule reporting regarding performance to the business plan, the shipment plan, the inventory plan, and the production plan.Provide input to finance on operating plans for the sales and operations planning (S & OP) process, concerning incoming volume and capacityIdentify current planned level of demand and create tactical production plans to meet the identified customer demand. Calculate production lead times.Manage load leveling and bottleneck scheduling and utilize theory of constraints (TOC) for more accurate scheduling.Analyze production floor status through input/output control reporting.Establish reporting to determine labor and productivity performance statistics.Understand capacity management relationship to MRP. Work with work center input and output loading. Establish, measure, monitor, and adjust capacity levels to execute all manufacturing schedules.Determine available capacity before planned orders are released.Engage in capacity management during sales and operations planning, master scheduling, materials requirements planning, and production activity control.Understand capacity management relationship to MRP. Manage work center input and output loading.

Education

• Pasco-Hernando State College

  Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities

  1996 — 1998

• University of Florida

  Studies, Business | Philosophy | Liberal Arts

  1987 — 1988

Skills

• Purchasing
• Critical Thinking
• Process Improvement
• Management
• Team Building
• Production Planning
• Kaizen
• Physical Inventory
• Lean Manufacturing
• Inventory Management
• Inventory Control
• Sap Implementation
• Forecasting
• Continuous Improvement
• Supply Chain
• Managerial Skills
• Data Analysis
• Operations Management
• Leadership
• Mrp
• Business Analysis
• Quality Assurance
• Material Requirements Planning (Mrp)
• Sap
• Customer Service
• Product Development
• Analysis
• Warehouse Control
• Training
• Negotiation
• Microsoft Office
• Team Leadership
• Supply Chain Management
• Root Cause Analysis
• Cross-Functional Team Leadership
• Demand Planning
• Manufacturing