Mesa Smith
Implementation Manager @UnitedHealth Group
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WORK HISTORY
Implementation Manager @UnitedHealth Group
Value-Based Reimbursement Operations | Medicare & MedicaidLead full-cycle implementations involving 80+ cross-functional team members across Medicare and Medicaid lines of business, focused on delegated arrangements within Value-Based Reimbursement Operations.Serve as Automation and AI Specialist for the team, designing and deploying task plans, reporting frameworks, and automated dashboards across multiple platforms.Achieved a 70% reduction in reporting time for individual contributors and an 80% reduction for leadership through automation initiatives.
EDUCATION
Lenoir Rhyne University
Master's Degree
Western Governors University
Master of Business Administration - MBA
East Tennessee State University
Bachelor of Science (B.S.)
ABOUT MESA SMITH
I became an occupational therapist because I wanted to fix how care gets delivered—not…
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