Meryl Sonon

Director Engineering at Nice InContact

Role
Director of Engineering at NiCE
Location
Park City, UT, US
LinkedIn followers
500 followers

About Meryl Sonon

Highly respected Leader of Application Development and Program Management. Proven ability to build strong technology teams. Success in leading and delivering large, mission-critical projects that involve all aspects of Information Technology including application development, quality assurance, operations, hardware installation, networking, database conversion, information security and production support.Major accomplishments include- Ameritrade/TD Waterhouse merger: Built the PMO office and served as Program Director of the Technology Integration for the largest merger in the history of the on-line financial services industry. Under my leadership, we successfully completed the systems integration in 16 months and converted 3 million client accounts and billions of dollars in assets with zero down-time to the clients. This took over man-hours of work to complete and provided over $300 million in synergy savings to the combined corporation- Ameritrade/Datek merger: Accountable for front end systems integration which contributed to large portion of the $100+ million synergy savings- Improved Broker transaction times on Ameritrade’s web site by over 25% as measured by Keynote Systems, and increased web activity volumes from two million to over ten million transactions daily without a need for additional hardware while achieving 99.99% availability.Specialties: Application DevelopmentMetricsProblem ResolutionQuality AssuranceProcess EngineeringLarge Program ManagementStrategic PlanningOrganizational PlanningBudgetingSystem IntegrationTeam BuildingProduction SupportSDLC (Software Development Lifecycle)Coaching and Mentoring

Experience

  1. Director of Engineering

    NiCE

    Jan 2023 — Present · Sandy, UT, US

Education

  • University of Maryland

    MBA, Finance

    1989 — 1992

  • Virginia Tech

    BS, Computer Science

    1982 — 1986

Skills

  • Teamwork
  • Risk Management
  • Team Management
  • Security
  • Project Planning
  • Enterprise Architecture
  • Budgeting
  • Sql
  • Visio
  • Software Project Management
  • Application Development
  • Vendor Management
  • Software Development Life Cycle (Sdlc)
  • Metrics
  • Software Development
  • Process Improvement
  • Planning
  • Process Engineering
  • Business Analysis
  • Databases
  • Sdlc
  • Team Leadership
  • Program Management
  • Project Management
  • Integration
  • Agile Methodologies
  • Team Building
  • Management
  • Testing
  • Pmo
  • Leadership
  • Problem Solving
  • Budgets
  • Requirements Analysis
  • Strategic Planning

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