Meryem Jamali

Operations & Project Support Professional | IT & Regulated Environments | Software QA Engineer | Data & Compliance Focused

Role
Pharmacy Operations Manager at Walgreens
Location
Redwood City, CA, US
LinkedIn followers
500 followers

About Meryem Jamali

Software QA Engineer and Application Support Specialist with strong experience in manual testing, troubleshooting technical issues, validating deployments, and supporting enterprise-scale applications.I recently completed the QA Engineer program with Careerist and gained hands-on experience creating test cases, executing functional and regression testing, logging defects in Jira, validating APIs with Postman, and analyzing backend data using SQL.Before transitioning into QA, I worked for several years in technical support and application management, resolving complex incidents, improving system performance, authoring documentation, and collaborating closely with developers and product teams. I also bring strong operational and quality-control experience from my current role in pharmacy management at Walgreens.I am passionate about delivering stable, high-quality products, improving processes, and making technology work better for users. Let’s connect and build exceptional products together!

Experience

  1. Pharmacy Operations Manager

    Walgreens

    Nov 2025 — Present · CA, US

    I oversee daily operations in a high-volume, highly regulated retail pharmacy environment. My role focuses on workflow optimization, inventory accuracy, compliance oversight, and team leadership. I work closely with pharmacists and staff to ensure operational efficiency, minimize risk, and maintain audit readiness while delivering a strong customer experience.

Education

  • IBN SINA high school

    Associate's degree, Information Technology

    2010 — 2012

  • AL MASSIRA KHADRA HIGH SCHOOL

    High School Diploma, Chemical Physics

    2009 — 2010

  • Ibn tofaïl university - Kénitra

    Bachelor's degree, Mathematics and Computer Science

    2014 — 2015

  • Ibn tofaïl university - Kénitra

    Master's degree in computer science, Computer Science

Skills

  • Service Client
  • Hadoop
  • Python
  • Java
  • Gestion De Projet
  • Sql

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