Mery McFadden
Boutique Director Cartier
- Role
- Boutique Director at Cartier
- Location
- San Diego, US
- LinkedIn followers
- 500 followers
About Mery McFadden
Sales Strategies | Sales Operations | Talent Development & Leadership |Community…
Experience
Boutique Director
Apr 2024 — Present · San Diego County, CA, US
Overall management and enhancement of the boutique client experience by leading a team of 22 associates to exceed sales expectations, client loyalty and meeting boutique annual KPI’s.• Analyze, budget and forecast all business categories weekly through key client outreach, associate development and building team moral and passion.• Recruited, developed and train top talent in the San Diego market.• Operational excellence in meeting all policies and procedures (audit results, shrinkage and compliance).• Driving client engagement with 30%+ of our annual sales coming from client activations through client discovery and appointments.• Assist associates with client repairs with the workshop to ensure proper communication with client onthe service being performed on their creation.• Provide the highest level of customer service to support the growth of our sales through client recommendation from our client barometer survey’s.
Education
San Diego State University
Bachelor of Arts - BA
Skills
- Assortment
- Sportswear
- Retail Marketing
- Personal Shopping
- Fashion Shows
- Department Stores
- Performance Management
- Sourcing
- Interviews
- Forecasting
- Management
- Private Label
- Product Knowledge
- Trend Forecasting
- Visual Merchandising
- Sales Analysis
- Wardrobe
- People Development
- Shrinkage
- Purchasing
- Trend
- Shoes
- Social Networking
- Brand Development
- Marketing
- Clienteling
- Sales
- Wholesale
- Denim
- Employee Relations
- Fashion Design
- Leather
- Jewelry
- Inventory Control
- Training
- Multi-Channel Retail
- Pos
- Driving Results
- Handbags
- Retail
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