Mervyn David
Director - Service Delivery Operation
- Role
- Director Service Delivery Managament at Sutherland
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Mervyn David
Operations Excellence, BPO Operation Management, Service Quality,End to End Client…
Experience
Director Service Delivery Managament
Apr 2024 — Present
Education
SFS
SSC
1990 — 2000
Nagpur University
B.Com
2000 — 2004
Welinkar
PGDM , Service Excellence
2016 — 2018
Skills
- Service Delivery
- Computer Hardware
- Process Implementation
- Operations Management
- Training
- Outsourcing
- Recruiting
- Crm
- Customer Service
- Call Centers
- Transition Management
- Change Management
- Process Improvement
- Vendor Management
- Bpo
- Leadership
- Management
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