Merve Gülser
User Researcher @Klang Games
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WORK HISTORY
User Researcher @Klang Games
Berlin, DE
EDUCATION
UCLA
Bachelor’s Degree, Neuroscience, Theater Minor
ABOUT MERVE GÜLSER
With over 4 years of experience in user research and experience design, I am passionate about creating empathetic and impactful solutions for mental health and wellbeing. I apply my background in neuroscience to understand user needs, preferences, and emotions, and to communicate insights effectively to stakeholders.As a UX Researcher at Vivy, a B2B2C digital health platform, I lead end-to-end research projects, from initial exploration to usability testing, and present findings to product, marketing, and sales teams. I collaborate with cross-functional teams to enhance user experiences in our app and CMS web portal in 4 markets, and to establish and track product and UX OKRs. I also launched a research repository, centralizing insights, preventing duplicate efforts, and improving research efficiency organization-wide.
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