Meri Beth Banker

Vice President Client Services at TELUS International

Role: Vice President Client Services at TELUS Digital
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Meri Beth Banker

Over 20 years of leadership experience supporting large multi-geo BPO clients in technology, telecom, finance, retail and other industries. Using technology as an enabler to drive operational excellence and executing win-win negotiations to deliver sustainable growth. Passionate professional who can build and execute strategic plans. Collaborative and inclusive leader who can balance rapidly changing industry and client needs with careful consideration of organizational and team dynamics. Excellent communicator able to deliver effective messages that result in actionable outcomes.Deep and broad experience supporting BPO initiatives around the globe, including:USCanada MexicoGuatemala El SalvadorArgentina IndiaPhilippinesAfricaEurope

Experience

Vice President Client Services
TELUS Digital
Mar 2015 — Present

Skills

Program Management
Vendor Management
Advertising
Account Management
Customer Relationship Management (Crm)
Bpo
Strategy
Outsourcing
Leadership
Business Process Improvement
Management
Cross-Functional Team Leadership
Team Leadership

Contact information

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Work email
•••••@telusinternational.com
Personal email
•••••@•••••.com
Direct dial
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Current company

TELUS Digital

IT Services and IT Consulting · 45K employees · Vancouver, British Columbia, Canada

TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iX™ is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds. Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work.

telusinternational.com

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