Merian Terry

Team Management

Role
Supervisor of Customer Experience at Boston Proper
Location
Fort Lauderdale, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Merian Terry

Accounting is my forte and Customer Service is a passion. I have professionally fused the two into a love of reporting data. Data Analytics, Reporting Analysis, Data Liaison, etc.

Experience

  1. Supervisor of Customer Experience

    Boston Proper

    Sep 2024 — Present · Boca Raton, FL, US

    As a Customer Experience Supervisor, I oversee the day-to-day operations of the customer service process, ensuring a seamless and high-quality experience for customers. My role involves managing both an off-site customer service center in the Philippines and an in-house team of three Escalation Specialists at the corporate office.

Education

  • University of Phoenix

    Master of Business Administration (M.B.A.), Finance/Business Administration

    2000 — 2001

  • University of Florida

    Bachelor's, Accounting/Finance

    1990 — 1995

  • University of Florida

    AA Degree, Accounting/ Finance

    1990 — 1995

  • Miami Central Sr High

    High School Diploma, General Studies

    1989 — 1990

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