Meredith Balderston
Content designer specializing in UX/usability and content strategy
- Role
- Senior Enterprise App Analyst at Children's Health
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Meredith Balderston
Seasoned learning design lead skilled in developing content strategy. I find it intensely…
Experience
Senior Enterprise App Analyst
Jun 2022 — Present · Dallas, TX, US
Write simple, meaningful copy that matches brand voice and tone and helps our users easily navigate our mobile apps. Collaborate with designers, full-stack developers, and other internal staff to identify, analyze, and address friction points and problems in our customer-facing digital tools. Troubleshoot and test app builds and log tickets for bugs and enhancements. Review available metrics and carry out user testing and interviews with pediatric patient families to understand how our users interact with our digital tools, where there are opportunities for improvement, and what changes to prioritize.
Education
Trinity University-Washington
BA
1992 — 1996
Trinity Washington University
Bachelor of Arts - BA
Georgetown University
Graduate coursework in Communication, Culture & Technolgy
1999 — 2001
Skills
- Grammar
- Freelance Writing
- Ebooks
- Web Content Management
- Strategic Content Development
- Newsletters
- Team Management
- K-12
- Fact-Checking
- Content Strategy
- Magazines
- Writing
- Cms
- Editorial Process
- Academic Publishing
- Incopy
- Project Management
- Educational Publishing
- Editorial Project Management
- Publishing
- Publications
- Copywriting
- Manuscript Development
- Proofreading
- Production
- Indesign
- Photo Research
- Editors
- Wordpress
- Online Publishing
- Copy Editing
- Mathematics
- Content Development
- Books
- Non-Fiction
- Adobe Acrobat
- Content Creation
- Textbooks
- Text Editing
- Line Editing
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