Meredith Martinez

Director of Client Delivery @Hylaine

Winston-Salem, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Director of Client Delivery @Hylaine

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Charlotte, NC, US

Provides leadership-level oversight and support to Hylaine project teams across the entire portfolio of client accounts-Produce organizational-level guidance and training in concert with other leadership (i.e. interviews, sales calls, lunch & learns, whitepapers, panel discussions, onboarding, coaching and mentoring teams)-Take proactive action to direct firm support and efforts to the right places across the portfolio to ensure successful project delivery of high value solutions-Guide portfolio of accounts, adhere to varying client expectations, handling pre-sales, executive presentations and strategy-Partner with account leads and Client Engagement to define account strategies for each Hylaine client

EDUCATION

2006 — 2010

UNC-Greensboro

Bachelors, Spanish, International & Global Studies

2018 — 2020

Wake Forest University

Master of Business Administration - MBA

SKILLS

Great PersonalityTroubleshootingResearchSocial NetworkingCustomer SatisfactionTrainingData EntrySystem AdministrationTeachingTeamworkWindowsCoachingEvent PlanningPowerpointMicrosoft ExcelCustomer ServiceNetworkingLeadershipTechnical SupportData AnalysisSoftware DocumentationOutlookMicrosoft OfficeSocial MediaMicrosoft WordTeam LeadershipProject ManagementProcess SchedulerCall CentersManagementVendor ManagementSpanishAnalysisAdministration

ABOUT MEREDITH MARTINEZ

Director of Client Delivery

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