Meredith Kenney
Leading Residential and Business Programs with Account Management, Product Management and Program Management Expertise
- Role
- Product Manager at Comcast Business
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Meredith Kenney
20+ years of leadership experience managing innovative, customer-focused, and complex cross-platform programs across Comcast Residential and Comcast Business teams, along with reputable agencies in Philadelphia and NYC. U.S. Patent Holder, Emmy Award-Winning Director of Operational Excellence, Project Management Director, and Account Director with extensive strategic and hands-on leadership experience in fulfilling critical software and product launches. Previously played critical leadership roles with Comcast User Experience, Business Operations and Customer Experience teams, responsible for managing a $30+ million budget, building teams of 250+ full-time employees nationwide, overseeing cutting-edge tech focused initiatives through the entire project lifecycle and ensuring quality experience for millions of customers. Currently, I specialize in product and program management, focusing on end-to-end delivery of FCC regulatory compliance programs for Voice and Mobile customers. My role involves leading discovery, business case development, solution design, and deployment planning for initiatives that drive customer experience enhancements, product strategy advancements, and operational efficiencies. My approach ensures seamless execution of impactful programs that align with organizational goals and industry standards.
Experience
Product Manager
May 2023 — Present
Responsible for end-to-end delivery of Federal Communications Commission (FCC) Regulatory programs and Know Your Customer practices for Comcast Business Voice customers. Lead the discovery, vision, business case development, product requirements, solution design, impact assessments, deployment planning and implementation for key programs supporting customer experience enhancements and product strategy. Ensure programs deliver seamless integrating across systems while meeting scope, schedule, and budget requirements. Use customer feedback, custom reporting, and financial data to guide decisions about product strategy. Responsible for content development for internal and customer facing communications, agent support tools, website and policy updates. Proficient in agile methodologies.
Education
Fairfield University
Bachelor of Arts, ENGLISH LANGUAGE AND LITERATURE/LETTERS
1998 — 2002
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.