Meredith Keller
.
- Role
- Task Force Manager at Transformation Hospitality Solutions
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Meredith Keller
Experienced Front Desk Manager with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Customer Satisfaction. Strong support professional with a Bachelor of Science (BS) focused in Hotel and Restaurant Management from University of Houston Conrad N. Hilton College.
Experience
Task Force Manager
Transformation Hospitality Solutions
Sep 2021 — Present · US
Assess operational needs of hotel departments. Analyze the systems to assess any updates and training needed, create timelines of implementation to present to General Manager for review• Create or update training guidelines for departments as well as SOPs ensuring compliance on all levels.• Analyze Metrics and comments from guest surveys to pinpoint opportunities, create goals for different timelines to reach overall metric goals• Assist in hiring for department needs and maintaining labor costs on schedules• Ensure that departments were knowledgeable and trained for Brand Standard Audits, ensure any supplies and training needed were ordered and taught• Worked with multiple department leaders to ensure cross training completed, and proper channels of communication set
Education
University of Houston Conrad N. Hilton College
Bachelor of Science (BS), Hotel and Restaurant Management
2013 — 2016
Lone Star College
Associate of Arts (AA), Art
2010 — 2012
Skills
- Hospitality
- Time Management
- Hospitality Management
- Public Speaking
- Hospitality Industry
- Powerpoint
- Microsoft Excel
- English
- Research
- Hotels
- Event Planning
- Windows
- Microsoft Word
- Customer Service
- Customer Satisfaction
- Microsoft Office
- Outlook
- Teamwork
- Hotel Management
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