Meredith Johnson
General Manager of Product @Coterie Insurance
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WORK HISTORY
General Manager of Product @Coterie Insurance
Commercial Insurance API: Our API delivers speed, simplicity, and service to our integrated partners, meeting them where they\'re at - on their platforms- Use analytics from LogRocket and Pendo to identify growth areas for the user experience when bridging from a partner platform to ours - Use opportunity analysis to guide prioritization of new features - Collaborate with stakeholders, engineers, and UX to refine user stories - Build out our public API documentation in Postman My Digital Agency: White-labeled solution for our non-digital partners, enabling them to offer digital experiences to their customers- Conducted research to identify the product-market gap - Built proof of concepts on low-code platforms to test out hypothesis with beta users - Integrated the front-end with Coterie\'s Commercial Insurance API to leverage a pre-existing back-end to accelerate delivery - Developed and launched My Digital Agency using product-led growth to gain recognition and adoption of the new product and secure new partners - Developed and implemented product-pricing strategies for My Digital Agency Insurance Selling and Servicing Experience: ISSE is a modern embeddable, hybrid (digital and off-line) commercial insurance shopping customer experience- Manage partner relationships and weigh stakeholder requests to inform prioritization of new features - Translate business needs to technical requirements and process flows - Led creative thinking of build, buy, borrow decisions to accelerate delivery
EDUCATION
Virginia Polytechnic Institute and State University
Bachelor of Science (BS), Industrial and Systems Engineering
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