Mercy Johnson
Lead Training & Development Associate @Barcelona Wine Bar
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WORK HISTORY
Lead Training & Development Associate @Barcelona Wine Bar
Nashville, TN, US
Lead training and mentoring new team members, providing hands-on guidance in service standards, hospitality, and event coordination to uphold excellence at one of the company’s top-performing locations- Collaborate with management to refine training materials and enhance team efficiency in a high-volume, fast-paced environment- Evaluate trainee performance, deliver constructive feedback, and support continuous improvement to maintain exceptional guest experiences
EDUCATION
University of Florida
Bachelor's degree
ABOUT MERCY JOHNSON
I’m a recent graduate from the University of Florida, where I majored in Advertising with…
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