Mercy Acosta
Certified Reservation Agent @Hotel Planner
Miami, FL, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Jun 2024 — Present
Certified Reservation Agent @Hotel Planner
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Manage hotel reservations worldwide, handling high traffic calls and providing exceptional customer service.• Assist guests in planning their perfect getaway stays and finding last-minute accommodations for same-day bookings.
SKILLS
Private EventsPre-OpeningBanquetsMicrosMarketingResortsCuisineHospitality IndustryHotel ManagementMarketing StrategyTourismHospitalityTrade ShowsCateringFine DiningContract NegotiationWeddingsWedding PlanningPartiesConcierge ServicesOpening HotelsRestaurantsRevenue AnalysisYield ManagementReceptionsHotelsRooms DivisionGuest Service ManagementConvention ServicesProperty Management SystemsCorporate EventsOnqSocial MediaDinnersHospitality ManagementSocial Media MarketingEvent PlanningFood & BeverageMenu CostingFront Office
ABOUT MERCY ACOSTA
My core competencies include staff management, administration, payroll, budgeting…
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