Mercedes Walker-Williams
Program Management Office Coordinator @NOV
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WORK HISTORY
Program Management Office Coordinator @NOV
Houston, TX, US
Assists Project Manager in maintaining set deadlines, assigned responsibilities and monitoring progress for ERP systemHelp develop project plans, identify required resources, establish priorities, assist with acceptance testing of project implementations and operational testing of systemsCoordinate with stakeholder groups to ensure that the user ERP needs are addressed as the company grows and moves to a production-oriented business modelCollaborate with business unit leaders to assess near-term and long-term ERP needsSubmit access requests for Business Analysts and ensure they have the correct roles needed to complete crucial setups and configurations in DEV and PROD environmentsDevelop & maintain procedures, processes, and other technical documentation as neededSupport end users of ERP to ensure team is made aware of new functionalities & efficient usage of the systemCreated and maintained project specific metrics, interactive dashboards, surveys, schedules, and development scripts in SmartsheetPlan and implement changes to support the growth of company operations, in conjunction with IT management
EDUCATION
University of Houston
Bachelor’s Degree
University of Houston-Downtown
Master of Business Administration - MBA
ABOUT MERCEDES WALKER-WILLIAMS
Hey there! I\'m Mercedes, a dedicated PMO Coordinator at NOV with a passion for project…
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