Mercedes Crespo

Mercedes Crespo

Senior Director of Patient Experience @New York-Presbyterian Of Queens

New York, NY, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Apr 2022 — Present

Senior Director of Patient Experience @New York-Presbyterian Of Queens

View department →

Flushing, NY, US

Responsible for day to day operations and strategic goals for Patient Experience, Patient Services, Pastoral Care and Education, Volunteer Services and Interpreter Services. Also help manage and serve as lead for Administrator on Call program at NYP/Queens. Partner with clinical and administrative teams to improve the Patient Experience. Lead a team of 20 and manage fiscal responsibility for a budget over $4M.

EDUCATION

2007 — 2009

Baruch College

Masters, Business Administration

N/A

St. John's University

Bachelor of Science, Sociology

SKILLS

Healthcare Information TechnologyStrategic PlanningHealthcare IndustryData AnalysisEmrLeadershipInpatientQuality ImprovementPhysician RelationsProcess ImprovementHipaaHealthcareManagementClinical ResearchEhrHospitalsHealthcare ConsultingPatient SafetyHealthcare ManagementMedicineNursingJcaho

ABOUT MERCEDES CRESPO

Senior Director of Patient Experience at NY Presbyterian/Queens

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mercedes Crespo — Senior Director of Patient Experience at New York-Presbyterian Of Queens in New York, NY, US | Unifers