Menna Ishak
Customer Support Professional | Order Management Expert | Skilled in Operational Efficiency & Multilingual Communication
- Role
- Supply Chain Customer Service at Givaudan
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Menna Ishak
A dynamic multitalented in the fields of CRM Order & account Management & client on…
Experience
Supply Chain Customer Service
Jun 2025 — Present · Cincinnati, OH, US
Manage end-to-end order processing, from order entry to delivery, ensuring accuracy and timeliness. • Act as the primary point of contact for customers regarding order status, product availability, shipment tracking, and issue resolution. • Collaborate with cross-functional teams including Sales, Logistics, Planning, and Finance to align supply with demand and resolve any bottlenecks. • Monitor supply chain performance, identify risks or delays, and proactively implement solutions. • Maintain accurate records in ERP/CRM systems to support reporting, compliance, and continuous improvement initiatives. • Support inventory management by providing visibility into customer demand and helping balance stock levels. • Drive customer satisfaction by building strong relationships, responding quickly to inquiries, and providing transparent communication.
Education
AUC - School of Continuing Education
career Certificate
2014 — 2016
Helwan University Cairo
Bachelor of Arts (B.A.)
2011 — 2015
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