Mendowa Martin
Senior Director, Multifamily Property Management | Builder of JLL’s National Multifamily Platform | Expert in Mixed-Use Strategy, Tech Integration & NOI Growth
- Role
- Senior Director, Head of National Operations at JLL
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Mendowa Martin
I am a commercial real estate executive and platform builder specializing in multifamily…
Experience
Senior Director, Head of National Operations
Oct 2021 — Present
Charged with architecting, implementing, and scaling JLL\'s national Multifamily Property Management platform, creating the business model, organizational structure, and technology infrastructure that power a rapidly growing portfolio of luxury and mixed-use assets nationwide. Lead the execution of the national business plan including service offerings, revenue model, org design, and operational standards.Direct and develop the national leadership team with Regional VPs, Marketing Directors, Regional Operators, and Revenue Managers reporting directly to me.Oversee the selection, negotiation, and implementation of the full operational technology ecosystem including the property management system (PMS), CRM, budgeting/forecasting tools, business intelligence (BI) dashboards, resident app, utility management platform, and all related resident services technology to deliver seamless operations and data transparency.Drive platform growth, overseeing the lease-up, stabilization, and operations of high-profile mixed-use and retail-integrated communities across multiple U.S. markets.Advise institutional investors and developers on lease-up strategy, operating budgets, development programming, and NOI optimization for complex mixed-use projects.
Skills
- Rent Roll
- Investment Properties
- Lease Administration
- Property Management
- Rentals
- Contract Negotiation
- Resident Retention
- Residential Homes
- Disposition
- Dispositions
- Real Estate Development
- Real Estate Transactions
- Fair Housing
- Real Estate Financing
- Real Estate Economics
- Onesite
- Real Estate
- Leases
- Apartments
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