Issac C Menamparampil
Digital Customer Experience at Capgemini
- Role
- Senior Engagement Manager at Capgemini
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Issac C Menamparampil
Senior engagement and transformation leader delivering digital and enterprise programs…
Experience
Senior Engagement Manager
Sep 2021 — Present · Minneapolis, MN, US
Developed and fostered strong partnerships with C-Level executives at clients in the Consumer Products, Retail, Services and Hospitality sectors as an engagement manager• Collaborated with IT and business leadership to provide advice on technology and business transformation and identified incremental revenue opportunities, driving them through solutions, proposals, negotiation, and delivery • Led the delivery of a customer experience transformation program as the Program Manager managing a globally distributed team for a national automotive service company• Managed the change management for a digital transformation initiative for a cruise line by gaining alignment with key leaders across business and IT to create an OCM strategy and deliver consistent messaging with one voice.
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