Melyssa S.
Customer Account Manager @ Avalara
- Role
- Mid-market Customer Account Manager at Avalara
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Experience
Mid-market Customer Account Manager
Feb 2024 — Present · Raleigh-Durham-Chapel Hill, NC, US
Managing a $5M+ mid-market book of business and growing it by $2M+ in annual ARR through strategic upsell and cross-sell initiatives• 2025: President’s Club Winner, achieved 125% of quota, top performing representative with the highest quota attainment on the team• 2024: Achieved 112% of quota, leading the team in percentage to quota attainment• Leveraging Salesforce, Gong, Xactly, Gainsight, and Highspot to optimize account strategy and customer engagement
Education
State University of New York at Oswego
Bachelor's degree in Marketing, Minor in Professional Sales
Orchard Park High School
Advanced Regents with Honors
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