Melvin Raj

Assistant Vice President | Fraud Risk Management Expert | Digital Banking Specialist | Complaint Management | 20+ Years in Banking Operations

Role
Deputy Vice President at HDFC Bank
Location
Chennai, TN, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

Experience

  1. Deputy Vice President

    HDFC Bank

    May 2010 — Present · Chennai, IN

    Device fraud risk prevention strategy for digital loan acquisitions. Institute and manage a real time device-based fraud monitoring solution across platformsManaged client complaints for the bank\'s liability, assets and credit card products received from Business Heads via e-mail, escalating issues to upper management. Ensured that all escalation emails are resolved in a timely and complete manner, with the goal of avoiding further escalation to regulators/senior management.

Education

  • Bharathiar University

    Bachelor's degree, Computer Science

  • Sri Krishna College of Engineering & Technology

    Bachelor of Science (B.Sc.), IT

    2001 — 2003

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Melvin Raj — Deputy Vice President at HDFC Bank in Chennai, TN, IN | Unifers