Melvin George
Graduate Data Scientist | MSc in Data Science | Experience in Retail Analytics, AI Evaluation & Machine Learning | SQL | Power BI | Python
- Role
- Customer Service Assistant at Marks and Spencer
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Melvin George
I\'m a Data Scientist with an MSc in Data Science (University of East Anglia) and a…
Experience
Customer Service Assistant
Oct 2023 — Present · Norwich, GB
Worked closely with M&S Data Analyst team as part of informal mentorship, developing an understanding of retail dashboards, sales analytics, and store-level reporting tools- Developed customer service strategies that consistently achieved over 88% satisfaction, through a combination of product knowledge, digital tools, and operational efficiency- Supported store operations across pricing, replenishment, and inventory tracking, while interpreting performance trends at the floor level- Recognised for consistent high performance and communication skills in a fast-paced retail environment.
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