Melvin Brown
Driving Repeatable Sales & Revenue Growth | Multi-Site Operations Leadership | High- Performing Team Developer | Transformational Strategist & Big Picture Leader
- Role
- District Manager at Starbucks
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Melvin Brown
As a dedicated visionary leader with a proven track record of developing leaders…
Experience
District Manager
Jan 2019 — Present
As a District Manager at Starbucks, I have led transformative improvements in service delivery, team performance, and profit maximization. Overseeing operations across 12 stores (soon expanding to 14), I have driven growth by empowering nearly 300 team members to achieve financial and operational excellence: Guided teams to consistently exceed quarterly financial goals throughout FY 2023, significantly boosting district revenue: Reduced peak and all-day drive-thru times by 15 seconds, earning recognition as a top 5 district manager in FY 2023: Led P&L workshops and weekly huddles, strengthening financial understanding and improving performance across multiple districts: Built a strong talent pipeline, mentoring team members to advance to district manager roles and championing career growth: Drove a substantial decrease in turnover over two years through strategies that fostered inclusion and belonging, enhancing team retention.Through strategic leadership and a commitment to excellence, I have contributed to Starbucks\' growth and success while nurturing a high-performance, inclusive culture.
Education
Mercer University
MBA/M.Div
Clark Atlanta University
Bachelor of Arts
Skills
- Solution Selling
- Telecommunications
- Analysis
- Wireless
- Profit
- P&L Management
- Cross-Functional Team Leadership
- Management
- Marketing Strategy
- Staff Development
- Direct Sales
- Inventory Management
- Customer Satisfaction
- Income Statement
- Sales Process
- Account Management
- Customer Retention
- Customer Experience
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