Melvin Bonilla

Release Manager @Bank of America

Charlotte, NC, US

Planned and coordinated software releases in collaboration with cross-functional teams, ensuring alignment with business objectives and minimal disruption to operations.· Used Confluence, Remedy, and Release Manager to execute the change management process by documenting change requests, evaluating their impact, obtaining approvals, and coordinating implementations, achieving a 98% success rate in software releases.· Maintained clear and consistent communication with stakeholders including development teams, project managers, and business leaders using Microsoft Outlook.· Led monthly application meetings, release review calls, and deployment bridges, ensuring timely delivery of updates for regulatory applications.· Utilized Jira to gather and manage project stories for multiple teams at BofA.