Melvin Barrios
Service Desk Specialist Ii @Mitsubishi Power Americas
Orlando, FL, US
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WORK HISTORY
Aug 2025 — Present
Service Desk Specialist Ii @Mitsubishi Power Americas
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Orlando, FL, US
Primary point of contact for internal users, responding to tech support requests via ticketing system.* Diagnose/resolve hardware, software, network and peripheral issues.* Manage user accounts, permissions, GPOs, and other Active Directory tasks.* Document incident details, solutions, and root causes.* Assist with new system, application, and upgrade rollouts.
ABOUT MELVIN BARRIOS
IT Support Specialist with over 15 years of experience supporting users across Windows…
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