Melvia Rogers

Operations Administrator (Fls, Flc, & Fln) Chapters @National MS Society

Miami, TX, US

Prepare required secure recepticals and mailers for event donations• Process all \"day of\" event donations according to Society policies and defined lockbox protocols• Ensure credit card payments (offline and mobile pay) are processed according to Society policies• Provide general support with various market administrative tasks such as, general event support, returning phone calls, and running data reports; as requested and where feasible• Support market leads in board meeting set up and management, including minutes preparation and GoToMeeting support as requrested• Assist with the preparation and distribution of donor tribute/memorial tax receipt letters• Assist with donor data entry; money moves and resolution of donor data issues• Provide accurate annual (and as requested) property insurance updates as part of the renewal process• Assist other markets with administrative and financial functions as requested• Check and update market voicemail daily• Order and maintain office supplies• Process and track first class and bulk mail and Business Reply Mail; ensure supplies are on hand• Maintain and secure all administrative files including documents pertaining to incorporation, license, tax, historical and other key market business files according to Society policies• Ensure Society contract compliance according to current policies• Maintain list of marketmarket assets and monitor health of office equipment; contact appropriate vendors as needed• Follow Society document retention policy and ensure applicable documents are secured and/or destroyed per the policy and schedule• Support the Society\'s Disaster Recovery/Business Contnuity Plan• Respond to landlord inquiries and facility issues in a timely manner