Melton Bernal
U.S. Army Veteran | Skilled in Network Management | Telecom Leader
- Role
- Network Support Engineer at Samsung Electronics America
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Melton Bernal
I am a Network Operations Specialist, U.S. Army Veteran, and recent Summa Cum Laude…
Experience
Network Support Engineer
Oct 2020 — Present · Plano, TX, US
Reviews method of procedures (MOPs) with the purpose to find errors and correct the same before either applying or following these methods in commercial customer networks•Provides tool ideas and feedback associated to the automation of the Maintenance Window process •Mentors junior engineers on how the 4G/5G technology and NMC processes work•Performs Firmware and Software upgrade procedures associated to all nodes for the 4G/5G network entities•Monitors and analyzes alarms as a result of MW tasks; research is needed to understand the issue, provide a solution, and monitor the network entity in order to confirm that the alarm is not bouncing or is not generated again•Successfully completes all training to include Award Solution Training - Samsung RAN Product Certification
Education
Grand Canyon University
Bachelor of Science in Information Technology
2023 — 2026
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